Service Center

Welcome to Our Service Department

At Otto's MINI, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Types of Service

Below are some general service appointments our customers routinely schedule for their MINIs. We have included information on each service including the importance of the service appointment.

 

Service Information

Phone Number:Service Hours:
  • Mon - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 5:00 PM
  • SunClosed

 

Do I Need Service?

At Otto's MINI, our highly qualified technicians are here to provide exceptional service in a timely manner.

What services are absolutely necessary?

How often does my MINI need to be serviced?

At Otto's MINI, we understand there is a considerable amount of information related to MINI maintenance, which is why we invite you to check whether your MINI is due for service before scheduling an appointment. Please click below and follow the checklist.

Do I Need Service?

MINI Complimentary Scheduled Maintenance

It comes standard with every new MINI* and is one of the most comprehensive scheduled maintenance programs in its class, covering recommended scheduled maintenance for up to 3 years or 36,000 miles (whichever comes first).

While your MINI is cover under the Maintenance Program, schedule an appointment at Otto’s MINI to receive these services at no cost. Since all services will be performed by a MINI trained and certified technician, using genuine MINI parts, your car will be maintained to MINI’s standards. At Otto’s MINI, we also emphasize strict standards, which are, admittedly, higher than most.

  • Engine Oil Services
  • Inspection Services
  • Brake Fluid Service
  • Engine Air Filter
  • Cabin Air Microfilter

Read Maintenance Disclaimer

*All model year 2017 MINI vehicles and newer sold or leased by an authorized MINI dealer come standard with Complimentary Scheduled MINI Maintenance for the first 3 years or 36,000 miles whichever comes first. Only the following maintenance items are included with Complimentary Scheduled MINI Maintenance when they are performed as outlined in the vehicle’s Maintenance booklet:

  • Engine oil and filter
  • Brake fluid
  • Vehicle check (Inspection)
  • Cabin microfilter
  • Engine air filter
  • Spark plugs
  • Remote control key battery

NON-TRANSFERABILITY
Complimentary Scheduled MINI Maintenance program is an exclusive benefit that applies to the initial purchaser, owner, or lessee of a new vehicle, sales demonstrator vehicle, Aftersales Mobility Program vehicle, or BMW Group company vehicle from an authorized MINI dealer in the United States (including Puerto Rico). Coverage is not transferable to subsequent purchasers, owners, or lessees. The sole exception to the non-transferability of coverage is that household transfers transfers within the United States (including Puerto Rico) to members of the household of the initial purchaser, owner, or lessee of a MINI vehicle from an authorized MINI dealer – will not terminate coverage. Household transfers are limited solely to transfers to a current or former spouse or spousal equivalent, child, sibling, parent, grandparent, or grandchild from the initial purchaser, owner, or lessee of a vehicle. In the event of a household transfer, purchasers, owners, or lessees of a MINI vehicle should promptly advise their authorized MINI dealer to document and confirm the household transfer for purposes of coverage. The payoff of a loan on a vehicle by the initial purchaser and the purchase of a leased vehicle by the initial lessee are not considered transfers for purposes of coverage. Click here for additional details.

 

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MINI Maintenance+

Upgrade To 7 Years or 125,000 Miles

Purchase MINI Maintenance+ To Add:

  • Replacement of wear-and-tear items such as brakes, wipers, and clutch (for MY 2017 vehicles and up)
  • MINI Maintenance program transferability to a new owner, should you sell your vehicle.

Extend Your Coverage:

Extend MINI Maintenance+ 1, 2, 3, or 4 additional years or 89,000 miles for a total of up to 125,000 miles. As an original owner or lessee of a new MINI, you can decide to add this coverage at any point before your MINI reaches the end of its current coverage.

Scheduling a Service Appointment

If you are in need of the above listed services, we invite you to schedule a service appointment. At Otto's MINI, our MINI Certified Technicians will ensure your MINI is serviced properly. Our Service Advisors will communicate any important information with you and speak with you before starting any service work on your MINI. Rest assured, it is our policy to wait for customer approval before starting service work.

Otto's MINI offers an quick and convenient online Service Scheduler, which is connected directly with to our Service Department’s calendar. Schedule a service appointment online! It is quick and easy, plus you will not have to pick up your phone!

 

At Otto’s, we provide the following items to make your service experience a most enjoyable one…

  • Complimentary Wi-Fi so you can stay connected
  • Complimentary snacks and beverages
  • Magazines, Newspapers, and Televisions so you can stay up to date on current events
  • Complimentary Loaner Vehicles for when you have to carry on about your day*
  • Complimentary Car Wash and Vacuum
*Loaners must be requested when scheduling your appointment, subject to availability, contact our service team for more info.
Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
  • This field is for validation purposes and should be left unchanged.

Come Visit Us

305 W. Lincoln Hwy | Exton PA 19341

Otto's MINI

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610-455-2800

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305 W. Lincoln Hwy • Exton, PA 19341

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Today's Hours:

Sales: Closed

Service: Closed

Parts: Closed

Otto's MINI

305 W. Lincoln Hwy Exton, PA

Phone: 610-455-2800

http://maps.google.com/?q=305%20W.%20Lincoln%20Hwy%2C%20Exton%2C%20PA%2019341

Parts

Phone: 610-455-2860

305 W. Lincoln Hwy Exton, PA

Sales

Phone: 610-455-2800

305 W. Lincoln Hwy Exton, PA

Service

Phone: 610-455-2840

305 W. Lincoln Hwy Exton, PA
40.027127 -75.639283
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Otto's MINI
Otto's MINI
305 W. Lincoln Hwy
Exton, PA, 19341 US
610-455-2800
https://www.ottosmini.com/wp-content/themes/DealerInspireDealerTheme/images/logo.png
Otto's MINI 40.027127, -75.639283.
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