We've always had great service at this location. Thanks for squeezing us in at the last minute and for fixing our brake and sensor issues. As always, you went above and beyond what was expected and it was much appreciated.
Had a great car buying experience at Otto's Mini. I went in knowing I wanted a Countryman, but wasn't sure whether I wanted to go pre-owned or new. I'm the kind of customer that takes a long time to make a decision, so it requires a lot of patience on the part of the salesperson. Michael Dixon never rushed the experience, he let me test drive several vehicles, did the same for my wife, and eventually got us in the car that fit all my needs. Of course I had to battle a bit to get the price I wanted, but that's the nature of the beast. The Countryman is a gorgeous vehicle, and drives like a dream. I am so happy I purchased this MINI!!
The dealer is really helpful and nice! Gave a lot of help and information and great services! Cars are awesome and new, and pre-own vehicles are in good condition.
Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed to request an early finish time he was able to do that for me.
Pete Barcus is wonderful. He took the time to listen and quickly communicate with us. The car we purchased was for my wife and he made sure that she was educated on all of it's capabilities. I highly recommend him.
Michael Dixon did a great job selling us the Mini Countryman. My wife and I were extremely happy with quality of the vehicle and the professionalism of the sales staff.
We always go back to Otto's to get service. We purchased our first Mini in 2005 and have received outstanding service. We purchase our second car due to our experience with this dealership.
Kyle was kind, helpful and efficient. It was the easiest car-buying experience we've ever had! We got the car we wanted, and the price we were comfortable with, within a day!
The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solutions above and beyond my knowledge. I was very pleased.
I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in.
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