Pete was fantastic, start to finish. Made the whole experience quick, painless, and memorable. By far the best car buying experience I’ve has to date.
Kyle did a great job getting my mini exactly as I imagined with stripes and red mirror caps! I love the car, the way it drives, and especially the way it looks!
free. He is responsive, knowledgeable and thorough. I would highly recommend Pete and this dealership to anyone interested in a positive buying experience.
Pete was knowledgeable and honest. Checked on our car while it was having Sirius radio installed to give us a more accurate time to finish.
Scheduling was easy and convenient Drop-off was smooth everyone was professional and helpful Preston was professional and a subject matter expert answered all my questions felt very confident that my MINI was in good hands. Service was completed in a timely manner inspected, serviced, and clean
out. I'm very happy with my decision to try another dealership for the purchase of my 5th MINI!
It appeared that your Service Department was swamped when I dropped off my Mini; so I wasn’t surprised that it wasn’t ready when expected (the Bad)... But your offer to deliver the car to my home was great (the Good). Hopefully, as the Mini portion of the business, gets reintegrated back into the facility; things will go more smoothly. Love the facility, only wish it was closer. Thanks!
I hit a pothole, and got a flat tire. I was near Ottos, and pulled in. I do not have a BMW. Kevin in service helped me out. They put my spare on, no charge! I can tell you if I were to buy a BMW I would buy it from Ottos. Thanks, Kevin!
Great experience purchasing a CPO’d Cooper S. I had something very specific I had been looking for. Pete Barcus kept an eye out for me and called me as soon as the car I was looking for became available. We easily worked out a fair deal, and the whole process couldn’t have been more seamless. Highly recommend!
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